Social impact is the effect on people and communities that happens as a result of an action or inaction, an activity, project, programme or policy. Good social impact evidence can help organisations to improve their services, compare achievements with similar organisations and communicate the difference they are making to be able to attract further investment.
Resources to help you think about
measuring social impact
The Outcomes Matrix is a tool to help organisations to plan and measure their social impact. It includes outcomes and measures for nine outcome areas and 15 beneficiary groups.